Dear 4009 Members:
Effective Jan 23, 2018, your AT&T Health Reimbursement Account (HRA) was transferred to Your Spending AccountTM (YSA) from WageWorks. You can now view your AT&T HRA balance, conduct transactions, and submit claims for reimbursement. Simply go to the AT&T Benefits Center and then click on Reimbursement Accounts.
2017 incurred expenses: You may submit any remaining 2017 expenses that were not previously submitted to WageWorks by Dec. 31, 2017, to YSA through the AT&T Benefits Center, or by using the Reimburse Me mobile app. Be sure to submit any required receipts or documentation.
2018 incurred expenses: If you participate in AT&T medical, dental, vision or prescription drug programs, your claims will be submitted for you and processed automatically. No action is required of you. Starting the week of Jan. 22, your 2018 claims from the following participating AT&T administrators will automatically be sent to your account for processing. This process applies to company-sponsored plans only*, and includes the following AT&T administrators:
- UnitedHealthcare (Medical or CarePlus)
- Blue Cross and Blue Shield (Medical)
- CVS Caremark (Prescription Drug)
- Beacon Health (Employee Assistance Program and Mental Health/Substance Abuse)
- Cigna (Dental)
- EyeMed (Vision)
*Automatic claims reimbursement does not apply to fully insured health care such as Health Maintenance Organizations (HMOs) and Dental Health Maintenance Organizations (DHMOs).
If you’re enrolled in a non-participating AT&T administrator, such as an HMO, and you have out-of-pocket health care expenses, you’ll need to manually submit your 2018 health care claims to YSA. You can submit a claim at the AT&T Benefits Center website or by using the Reimburse Me app. Be sure to provide any required receipts or documentation.
If you want to have your reimbursements automatically deposited into your checking or savings account, you must sign up for direct deposit, if you have not already done so. For privacy and security purposes, your banking information was not included in the transition. Log on to the AT&T Benefits Center website, and click the Direct Deposit Message or click Reimbursement Accounts on the top navigation and then select Update Direct Deposit under Other Resources. If you do not sign up for direct deposit, reimbursement checks will be mailed to your home address on file.
For More Information
If you have questions, contact the AT&T Benefits Center at 877-722-0020 from 7 a.m. to 7 p.m., Central time, Monday through Friday.