Below is the Mandatory Overtime notice from AT&T Midwest provided in accordance with Memorandum of Agreement (MOA) A-18, which states in part,
(A) Employees shall not be required to work overtime in excess of nine (9) hours in any calendar week during eight (8) months of the calendar year nor in excess of twelve (12) hours in any calendar week during four (4) months of the calendar year as designated by each Market Business Unit. Such designation shall be made by December 31 of the preceding calendar year.
| 2017 CWA OVERTIME MONTHS | |||
| MARKET BUSINESS UNIT | DEPARTMENT | STATE | MONTHS |
| Customer Care (Diana Young) | GNAC (David Hearst) | IN | March, July, August, September |
| Call Center (Lindsey Pellerin) | MI | March, July, August, September | |
| Wholesale/LOC (Jennifer Fitzmaurice) | WI | January, June, July, August | |
| Premium Care (P2R Detroit) | Back Office (Kevin Harvey) | MI | March, July, August, September |
| U-verse Sales, Srv & Care (Premier Channels) (Hung Le) | Blue Centers | IN | January, July, August, September |
| MI | January, July, August, September | ||
| U-verse Sales, Srv & Care (Anthony Tuggle) | Green Center | WI | January July, August, September |
| Finance Billing Operations (Weaklend) | Service Order Support | MI | June, July, August, December |
| Credit & Collections (Dunlap) | Consumer Division | MI | January, June, July, August |
| TFS – MW (J Walsh) | Central Office | IL | May, June, July, August |
| Central Office | IN | May, June, July, August | |
| Central Office | MI | May, June, July, August | |
| Central Office | WI | May, June, July, August | |
| TFS (Huber) | NPMG (Brittain/Tuten) | IN | May, June, July, August |
| NPMG (Brittain/Tuten) | MI | ||
| NPMG (Brittain/Tuten) | WI | ||
| Network Reliability Center (Night) | Milwaukee NRC – TDM Switch Other | WI | July, September, November, December |
| Global Network Infrastructure Provisioning (GIP) (McSorley) | Local Number Portability (LNP) – Beth Link, AVP | IL | May, June, July, August |
| TEMS Susan Huckabee, AVP | IN | July, August, September, October | |
| Regional & Local Business Mkts SE/MW (Downey) | Small Business RLBM | MI | January, February, March, April |
| Small Business RLBM | WI | January, February, March, April | |
| IT Operations (Brickhaus) | Service Management Office – EPAS (Olsson) | MI | July, August, November, December |
| Technical Field Svc (Huber) | Technology (Bawcum) | MI | January, July, November, December |
| ATO (J Walsh) | Infrastructure Management (IM) | IN | May, June, July, August |
| Infrastructure Management (IM) | MI | May, June, July, August | |
| Infrastructure Management (IM) | WI | May, June, July, August | |
| ATO (P Hamrock) | Construction and Engineering (Field) | IL | March, June, July, August |
| Construction and Engineering (Field) | IN | March, June, July, August | |
| Construction and Engineering (Field) | MI | March, June, July, August | |
| Construction and Engineering (Field) | WI | March, June, July, August | |
| ATO (GF Beck) | Construction and Engineering (Centers) | IL | March, June, July, August |
| Construction and Engineering (Centers) | IN | March, June, July, August | |
| Construction and Engineering (Centers) | MI | March, June, July, August | |
| Construction and Engineering (Centers) | WI | March, June, July, August | |
| ATO (N Edwards) | Network Customer Care (Centers) | MI | May, June, July, August |
| Network Customer Care (Centers) | WI | May, June, July, August | |
| National Scheduling Group | IL | May, June, July, August | |
| National Scheduling Group | MI | May, June, July, August | |
| Field and Services Transformation (J Locus) | Fleet Operations (Klossen) | IL | March, April, May, June |
| Fleet Operations (Klossen) | MI | April, May, June, July | |
| Fleet Operations (Klossen) | WI | April, May, June, July | |
| Global Supply Chain (S Johnson) | Global Supply Chain (Vanderwel) | IN | June, July, August, September |
| Global Supply Chain (Vanderwel) | MI | June, July, August, September | |
| Global Supply Chain (Vanderwel) | WI | June, July, August, September | |
| Sales Operations (Menno) | Erate Center Detroit | MI | June, July, October |
| ATO Global Ordering (Constance Diehl-Boyle) | ATO Global Ordering – Pontiac Michigan (C Anderson) | MI | March, April, May, June |
| ATO Global Ordering – Pewaukee (C Anderson) | WI | May, June, July, August | |
| GBS Global Customer Service (Chad Townes) | Integrated Transport Mgmt Services (Hoagland) | MI | July, August, September, October |
| Madison, WI DCMC | WI | May, June, July, August | |
| GBS Global Customer Service (Constance Diehl Boyle) | Wholesale CSDC, Waukesha | WI | June, July, August, September |
| ATO/BSIM (Regan) | Business Services | IL | June, July, August, September |
| IN | June, July, August, September | ||
| MI | June, July, August, September | ||
| WI | June, July, August, September |
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